Our Commitment to Data Privacy
Your trust is the foundation of our practice. We recognise that effective periodontal and dental care requires sharing sensitive health information. Our UK-trained specialists have implemented a patient data protection policy that safeguards your information at every stage—from initial consultation through treatment and follow-up care.

Our data privacy framework is built on the principles established in Kenya's Data Protection Act while incorporating elements of the UK's GDPR standards—ensuring diplomatic personnel and international patients receive the same level of data protection they expect in their home countries.

"The confidentiality of your health records is as important to us as the excellence of your dental care. Both reflect our commitment to world-class standards."
— Lead Periodontist, The Periodontist Dental Centre
How We Collect and Process Your Data

We collect only essential health information required for your optimal care. This includes your medical history,dental records, treatment plans, and contact details. Our patient data collection process follows strict protocols designed to minimise data exposure while maximising clinical effectiveness.

Transparency in Data Collection
Before collecting any information, we clearly explain:

  • What personal and health data we need and why
  • How your information will be used and protected
  • Your rights regarding your personal data
  • Who will have access to your records

Unlike standard practices, your patient records at The Periodontist are reviewed only by your assigned specialist—maintaining a 1:1 doctor-patient ratio uncommon in Nairobi's healthcare landscape.

Have questions about our data collection practices? Our Patient Privacy Coordinator is available to address your concerns.
+254 700 123 456

How We Secure Your Health Information

Your health records deserve the highest level of protection. We've implemented multiple layers of security to ensure your data remains confidential and protected from unauthorised access.

Digital Security Measures
  • Encrypted servers with 256-bit encryption  
  • Two-factor authentication for all staff accessing patient records
  • Secure, encrypted communication channels for referrals
  • Regular security audits by international cybersecurity experts
Physical Security Protocols
  •  Biometric access controls to record storage areas  
  • Secure, monitored premises with controlled access
  • Strict clean-desk policy for all patient information
  • Comprehensive staff training on data protection

As the only dental centre in Kenya certified under both ODPC (Office of the Data Protection Commissioner) and ISO 27001 standards, we maintain security protocols that exceed local requirements and match international best practices.

Your Rights Under Our Patient Data Protection Policy

We respect your autonomy and control over your personal information. Under Kenya's Data Protection Act and our enhanced privacy standards, you have specific rights regarding your health data:

Right to Access
Request copies of your complete dental records in digital or physical format within 7 days—faster than the 30days required by law.

Right to Rectification
Request corrections to any inaccurate information in your health records with immediate processing.

Right to Restriction
Limit how we use your data while still receiving essential care and treatment communications.

We also uphold your right to data portability, allowing seamless transfer of records should you require treatment while travelling internationally—a service particularly valued by our diplomatic and expatriate patients.

Our Approach to Data Sharing

We understand that discretion is paramount for our clientele. Our patient data protection policy strictly limits data sharing to what is necessary for your care:

Who May Receive Your Data

What Information Is Shared

Consent Requirement

Referring Specialists

Relevant treatment details only

Express written consent

Laboratory Partners

Anonymised clinical requirements

General treatment consent

Insurance Providers

Minimum required for claims

Specific authorisation

Unlike many practices, we never share your data with marketing companies, research organisations, or other third parties without your explicit, informed consent. For diplomatic personnel and public figures, we offer enhanced confidentiality protocols with additional safeguards.

Data Retention and Disposal

We maintain your records for the period necessary to provide ongoing care while complying with legal requirements. Our data retention policy balances your right to continuous,informed treatment with your right to privacy:

  • Active patient records: Maintained with regular security updates
  • Inactive records: Securely archived after 2 years of inactivity
  • Record disposal: Secure destruction after the legally required retention period

When records reach the end of their retention period, they are destroyed using certified methods that prevent any possibility of reconstruction or unauthorised access.

International Standards in Local Practice

Our UK-trained periodontist has implemented data protection standards that reflect international best practices. We regularly benchmark our patient data protection policy against:

Local Compliance
  •  Kenya Data Protection Act 2019 
  • Health Records and Information Management guidelines
  • Kenya Medical Practitioners and Dentists Council standards
International Standards
  • UK General Data Protection Regulation principles
  • ISO 27001 Information Security Management
  • International Council of Dentists ethical guidelines

This dual-standard approach ensures that whether you're a local resident or an international diplomat, your data receives protection that meets the highest global benchmarks.

Experience Dental Care Where Privacy Matters

At The Periodontist, we believe that exceptional dental care begins with trust. Our comprehensive patient data protection policy reflects our commitment to treating not just your dental health, but your personal information with the respect and care it deserves.

For patients who value both clinical excellence and absolute discretion, our practice offers a rare combination of world-class periodontal expertise and unwavering commitment to privacy.

Schedule Your Private Consultation

Experience dental care where your privacy is protected with the same precision as your health. Our patient coordinator can arrange a discreet consultation at your convenience.

Book Your Private Consultation